Privacy Policy

This Privacy Policy describes how charming-necklaces.com (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from charming-necklaces.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and take any other steps required by applicable law. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, shipping address, and email address.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions, and other information used for account security purposes.
  • Shopping information including the items you view, put in your cart, add to your wishlist, or purchase.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as payment processors and shipping partners.
  • Our hosting and platform providers, who power our online store and facilitate transactions.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services. We use your information to process your orders, arrange for shipping, provide you with invoices and order confirmations, communicate with you, and screen our orders for potential risk or fraud.
  • Marketing and Promotions. We may use your information to send you marketing, advertising, and promotional communications, including information about our products, services, sales, or promotions, subject to your preferences. You may opt out of receiving such communications at any time.
  • Security and Fraud Prevention. We use your information to detect, investigate, and prevent fraudulent transactions and other illegal activities, to protect the security of our Site and Services, and to enforce our policies.
  • Improving Our Services. We use your information to understand how customers interact with our Site, to personalize your shopping experience, to remember your preferences, and to improve and optimize our Site and Services.
  • Communicating with You. We use your information to provide customer support, respond to your inquiries, and send you service-related announcements.

How We Share Your Personal Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers. We share your personal information with service providers that perform services on our behalf, including payment processing, order fulfillment, shipping, data analytics, marketing, advertising, and customer support.
  • Platform Providers. Our online store is hosted on a third-party e-commerce platform. This platform may collect and process personal information related to your interactions with our store and others using their platform, including for analytics and service improvement purposes.
  • Business Transfers. In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, we may share your personal information.
  • Compliance with Laws. We may disclose your personal information if we are required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public.
  • With Your Consent. We may share your personal information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.

Third-Party Websites and Services

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review the privacy policies of any third-party sites or services that you access.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal information transmitted, stored, or otherwise processed. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request that we correct or update your personal information.
  • The right to request that we delete your personal information.
  • The right to object to or restrict certain processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent at any time where we are relying on consent to process your personal information.

To exercise any of these rights, please contact us through the contact methods available on our Site. We will respond to your request in accordance with applicable law.

Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take steps to delete such information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

International Data Transfers

Our Site and Services are operated from various locations. If you are accessing our Site from outside of those locations, please be aware that your information may be transferred to, stored, and processed in a location where our servers and central database are located. By using our Services, you consent to any transfer of your information.

Governing Law

This Privacy Policy and the collection, use, and disclosure of your personal information shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise any of your rights regarding your personal information, please contact us through the contact options provided on our Site.